Rulebase Updates

Downloading Rulebase Updates

• Do I need to create a scheduled task for the getRulebase.cmd?
• Do you zip the updates files?
• How do I get Message Sniffer updates?
• How does the update detection work?
• I am experiencing extremely slow downloads getting updates. What's going on?
• I have been having trouble with my update script. Nothing has changed, so what could be wrong?
• Is there a way I can check for a 0 byte .snf file?
• My server is continuously attempting to download my rulebase file as if it is stuck in a loop. What's going on?
• My SNF updates are too slow; Rulebase timestamps are in the future??
• The 'getrulebase.cmd' file works if I run it manually, but does not work when left to run by itself. Why?
• We are using the wget update script running for our automated downloads, but it is giving an unexpected end of file using the gzip. Why?
• What is the recommended interval of time I should set to get updates for the *.snf file?
• When I download the update the .snf in the sniffer directory doesn't get updated. Why?
• When should I download my updates?
• Where is the UpdateReady.txt file created?
• Why am I receiving a "Bad Command Line" error in my getRulebase.cmd file?
• Why are you deprecating the FTP access to updates?

Using Rulebase Updates

• Do we need to restart the SMTP server every time we update the rulebase?
• Does SNFServer automatically load the new updated rulebase if I copy it to the snf directory while SNFServer.exe is running?
• How long does it usually take before SNF Server realizes that there is a new rulebase?
• How do I verify that SNFServer has loaded the latest rulebase?
• SNF Updates stopped working after installing a firewall (cisco asc). I can still force an update if I touch UpdateReady.txt and run the getRulebase script, but I'd like to fix this and go back to it being automatic.
• What is snf2check.exe? Do I need to rename it?